Micromax — Canvas A350 Knight not repaired in 40 days

Address:Gautam Buddh Nagar, Uttar Pradesh

I was having some charging issue with Canvas A350 purchased in April 2014 from micromax estore and I submitted my phone under warranty to your service center in Haridwar on 20 September. In there initial check and opening it they broke the rear panel of my phone. I was then given a job sheet. Job Id:- E[protected] I called your customer support on 29 Sept( one month from now). They told me that it will take 20 working days. Complaint No:- [protected] Today when I called back your team is saying that it will take 30 days more. I am unable to understand that my phone is covered under warranty and you are unable to solve my problem. This is my humble request to take this on priority basis. Rajat Mittal +91-[protected]
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Micromax Informatics customer support has been notified about the posted complaint.
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Hi Rajat,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

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