[Resolved]  Micromax — Canvas turbo did not return by service center

Address:Mirzapur, Uttar Pradesh

Dear Micromax team, Just to inform you that My Smartphone, Canvas Turbo A250, that i have given to"Swastik Telekom", Mirzapur (U.P.) on 31-July 2014 due to touchscreen characater in keyboard "a s d.." was not working, has not been returned till today, The service center guy says that Micromax sent us defective touch screen, and when i ask to talk to customer care they say they will not update you as they have closed your file as they sent us the touchscreen. Further they say. your smartphone has gone to repair on Varanasi.The service center promised to deliver smartphone in 10 days that is on 9th Auust 2014 but they told me to wait till 18 August, i waited and today they say to check back in 2-3 days. My Jobsheet no. : N[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service center address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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