Micromax — Charging for the same problem they have not repair.. i hope so.

Address:

East Khasi Hills, Meghalaya

I gave my Canvas Knight CAmeo A290 for repairing to the Service center Gadgetz for You in Shillong, in the month of February 2015. The problem was that it was not taking the charge. The problem is fixed on that day itself, but the next day the same problem occurs, and i got transfered and was out of station. Since then i have rarely used the mobile. Thought of repairing the mobile in my current place but one day i got a call from the same service center asking about my mobile and i told them that it is still not working so they asked to visit again. I couldn't visit so i send my wife along with the mobile thinking that it might be free of charge as it is the same problem. But i was told that they will charged Rs.1200 as againts previous charge of Rs.800. I call up the center and they told me that the mic is also not working so the extra charge. And the customer care or the staff was very rude which is not acceptable. And they said they can guarantee the hardware, so asked me to used it carefully. Am i a small kid? And then who will guarantee that the problem will not occur again? Now i regret buying this mobile.