Micromax — Cheating micromax

Address:

Alappuzha, Kerala

1st Complaint posted on July 4:- I have got a complaint on my Micromax canvas knight A350 was not charging. Their Ernakulam Service Centre (GCDA Complex Marine Drive, Ernakulam, Kerala) told me "its charging slot defective and it has repaired by only our Delhi service centre". I agreed that, and they had take my phone and give estimated repairing days 8-10. I was trying many times to contact them trough phone but they were not responding. After 11 days i have got a call from Ernakulam Service Centre and they told me "they have not send my phone to Delhi so please cooperate us for some more days for repairing". I am very very dissatisfied for their responsibility and service. So I am take it back from their. I am also regret to purchase Micromax Mobile such a higher amount Rs. 19649/- Mobile age is just 11 months only. 2nd Complaint :- As their request I had resubmit my phone in Authorized Micromax Service Center at Alappuzha on 17/07/2015. But yet now it has not repaired. Second time I am facing the same problem from Micromax Team. I am very disappointed from theirservice/responsibility and treating a customer. I want to repair/replace my phone at earliest otherwise please give my money back. Its warranty period. After my first complaint I have a call from Micromax and they suggested to claim my local service bill to micromax.[protected]@india.com and I had mailed my service bill, also no reply from their side. Now they told me wait 10 or more days for parts replacement. It has no warranty due to service from local. So please keep Rs.[protected] for service. Therefore I have lost 1300+2500= 3800 rs for this phone with in warranty period. Good support and good service. Congrats Micromax for cheating me. Keep going.