[Resolved]  Micromax — COMPLAINT : Micromax A117 Canvas Magnus

Address:Visakhapatnam, Andhra Pradesh

This is to inform you that I C.G. Anil Kumar(Ph.[protected]), purchased your product Micromax A117 Canvas Magnus on 12/01/2014, invoice no. MSIDG/16152 from m/s MEMO GLOBAL TELECOMMUNICATIONS PVT. LTD.(D.no.[protected], Dabagarden, Visakhapatnam). As there was complaint in the touch-screen of the mobile, the phone was hanging since long and there was no battery back-up, I gave the phone for servicing at your authorized service centre M/S LK MAX MOBILES (D.no. 46-15-3/4 Dondaparti, Visakhapatnam. Tel:[protected] dated 05/06/2014. Without rectifying the errors they have returned the phone after 10 days. Again I was forced to give the phone back to the same service center on 18/06/2014. But now they informed that the touch-screen is not available and should get it from your company. I am suffering a lot of inconvenience due to this. Kindly solve the problem and reply immediately. C G Anil Kumar E-mail: [protected]@gmail.com Ph: +91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Comments

so far no response from the company till now...30th June 2100hrs.
Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
Micromax,
Its been a month since I've given the phone for service. And till this date (i.e Date:[protected] there has been no response from the company and nobody has phoned me now. Please rectify the complaint as its causing a lot of inconvenience to me.

C.G Anil Kumar
Ph. [protected]
Hi,

We would like to apologize for the inconvenience caused to you and please share the scan copy of your Job sheet and IMEI number at service.[protected]@micromaxinfo.com for further assistance.

Regards,
Team Micromax

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