[Resolved]  Micromax — Complaint regarding Micromax service center

Address:Ranchi, Jharkhand

Hi, I brought Canvas HD A116 about less than 1.5 years ago. I started facing problem in the charging point of phone about 2 months back, but I was able to use it by charging the battery with another phone. I gave my phone in the Micromax service center at Care Jone P1 Paras Complex, Ranchi on 25th of October for repairing. I was told it will cost me Rs 250. I don't know what the person there at our service center did with the phone, when I received my phone I was not able to Switch ON the phone along with the charging point issue. Then I went to another Micromax service center at Max Care F30 Roshpa Tower, Ranchi. Then I was told as the mother board is not working I have to pay Rs 7800 for repairing it. After some day my father got a call from the service center that if he wants to sell the phone. I must say your service is very bad. Instead of repairing, your service center damaged my phone. Please find below the phone details if you can help me in some way. M_IMEI : [protected] S_IMEI : [protected] S/N : V[protected] Regards, Anuja
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job sheet number

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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