Micromax — Delay to return my phone from service center. | |||
Dear Sir, JOB SHEET NO.- (N[protected]) I am Anudeep ([protected]) from gorakhpur.(IMEI- [protected]) 07/07/2014 i bought Micromax canvas elanza A121. After some days at 22/09/2014 mobile didn't working. and next day i go to nearest micromax service center NEW GLOBAL MEDIA ([protected], [protected]), gorakhpur. they take my phone and say that they will repair and call me back. After some days they didn't call when i call them, they said that they send my phone to company. And give me date at 14 nov and also said that they take maximum 45 days, when i go at 14 nov. They said phone is not repair. the manager give me in written another date of 20 dec. When i go at 20 dec the manager is changed and new manager didn't give my phone and again said phone is not repair. now 91 days passed, sir i didn't get back my phone. They ruined my christmas nd new year i m really very depressed by this they are delaying to give my phone back. Was this information helpful? | |||
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Micromax Informatics customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear micromax team
As u mailed and say to give conclusion 10 working days . today is 10 th day and still i did not get my phone. 91days+10 days= 101 days and still counting. What kind of service is that. Seriously now i really very disturbed mentally.
You cheated your customer.
7 jan 2015 i will take legal action against Micromax and the service center of gorakhpur ( New global media).
As u mailed and say to give conclusion 10 working days . today is 10 th day and still i did not get my phone. 91days+10 days= 101 days and still counting. What kind of service is that. Seriously now i really very disturbed mentally.
You cheated your customer.
7 jan 2015 i will take legal action against Micromax and the service center of gorakhpur ( New global media).
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