[Resolved]  Micromax — Display touch screen not working

Address:Bharuch, Gujarat

My name is Manoj Kumar Singh and I have bought a Micromax Canvas turbo mobile phone on February 2014. I faced touch screen problem on April 2014. On May 2014 I gave the phone to a recognised Micromax Service Centre located in Bharuch( Gujarat) named M/S VIAA SALES AND SERVICES([protected]@mmxcheckpoint.com). The centre gave me job sheet no. R1405FGUJ9861170. Till today I have not recived the phone from the service centre as they are telling that that the touch screen of the phone is not available in the market. Hence I request you to solve the repairing problem of the handset or replace the handset as it is the warranty period. My belief in the Micromax is very much as i m old customer of Micromax and I want to keep my belief intact with micromax now it is upto you how you can maintain. please solve my problem as soon as possible. Manoj Kumar Singh [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
May 26, 2016
at9's response
Mibile chalate chalate screen black ho jati hai aur phir touch aur buttons kam nahi karte hai aur phir 15-20 minutes tak black screen rahti hai phir switch off ho jata hai aur phir bahut heat ho jaata hai .purchasing date 06.12.2015
May 26, 2016
at9's response
Mibile chalate chalate screen black ho jati hai aur phir touch aur buttons kam nahi karte hai aur phir 15-20 minutes tak black screen rahti hai phir switch off ho jata hai aur phir bahut heat ho jaata hai .purchasing date 06.12.2015 mobile no [protected]
May 26, 2016
at9's response
Mibile chalate chalate screen black ho jati hai aur phir touch aur buttons kam nahi karte hai aur phir 15-20 minutes tak black screen rahti hai phir switch off ho jata hai aur phir bahut heat ho jaata hai .purchasing date 06.12.2015 mobile no [protected] model no Q5001
Complaint comments 

Comments

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
Dear Sir,
Regarding the previous complaint still the related company have not taken any action. Hence I request you to solve my problem at the earliest, Please do the necessary action as soon as possible.

Regards
MKSingh
[protected]
Hi,

We would like to apologize for the inconvenience caused to you and please share the scan copy of your Job sheet and IMEI number at service.[protected]@micromaxinfo.com for further assistance.

Regards,
Team Micromax
Dear Sir/ Madam,
Jobsheet no is W[protected]
IMEI Nos A250 Blue SERMOBO338/[protected], [protected]
Warranty 06/03/2014
Dear Sir,
Regarding the previous complaint still the related company have not taken any action. Hence I request you to solve my problem at the earliest, Please do the necessary action as soon as possible.

Regards
MKSingh
[protected]
Item Name/Model No./IMEI Nos.
A068(W) / SERMOB0411 / [protected], [protected].
TAX Invoice No. DEL[protected] date 26.05.2014.

Above mentioned handset is given to service center vide Job Sheet No. R1408FMP11539239.
My above mentioned handset is under Warranty but service center person is asking the cost for replacement of some components, without giving any bill for the same. This is simply a loot by the franchise service center from Micromax customers.
sir/madam,

i gave my mobile unite 2 dated 15/09/2014 to M/S PEE KAY SALE CORPORATION, G.T. ROAD, NEAR LALHARI ROAD CHOWK KHANNA DISTT. LUDHIANA TEL NO.[protected], MB NO. [protected] for repair for above said problem. my jobsheet no. is *N[protected]* but after a week, he reply that it need one week more so you are request to solve my problem as early as possible because it effect the company goodwill & after sale service.

thanks

GURPREET SINGH
[protected]
sir,

my funbook display tuch screen not workig last 2 month.
complaint reg in bikaner service center date 16/09/2014
complaint no - W[protected]
bt sir no any response in bikaner service center.


thanks & regard

Praveen modi
mob. [protected]
sir
pls mera funbook urgent thik karwa do.

Dear Micromax Team,

I am facing touch screen issue in my micromax a120 grey mobile more than 1 month. I gave service in SP-Ocean mobile care - Velachery on[protected]. I many time approached the service station, but no proper response from them. For more then 15 days i am without my mobile. So kindly arrange to do the needful in this case.

Job card no: S[protected]
service center name: SP- Ocean Mobile Care, Velachery.

Your immediate response will be highly appreciated.

Thanks,
DEAR, SIR

sub:- DISPLAY TOUCH SCREEN NOT WORKING error (SIM INSERT ) BRAND NEW MICROMAX MOBILE PHONE PURCHASE


I HAVE ALREADY GIVEN TO THE MOBILE IN YOUR COMPANY SERVICE CENTRE (MICROMAX)
COMPLAINT/JOB SHEET NO. IS (N[protected]) ON DT 20.11.2014 by hand
I HAVE PURCHASED MICROMAX MOBILE PHONE MODEL NO. A108 (BLUE) FROM DELHI
its
IMEI / ESN NO. [protected]/[protected]
THEY ARE NOT GIVEN SOLUTION OR NEW REPLACEMENT MOBILE . EVERY TIME THEY ARE SAYING THEIR MOBILE PARTS HAS NOT AVAILABLE SO
I AM VERY FEDUP WITH YOUR SERVICE AND ITS TOTALLY POOR SERVICE
I M REQUESTING TO YOU KINDLY ASAP... GIVEN ME NEW MOBILE PHONE OR GOOD SOLUTION,

CUSTOMER DETAILS
SUKHPAL SINGH
MOB NO. [protected]
email. [protected]@gmail.com
My name is sarath from Cochin Kerala
Im submitted a complaint from Micro Max Mobile care Comp No S[protected] touch screen not working submitted on 13/06/2015 in micro care office kochiI have no reply given till now kindly give the reply

My mobile is stolen

My mobile is stolen & i want to track of imei number m_[protected] & s_imei [protected], pl mail me the status of my mobile

ragister

i have micromax canvas 2 A110... i have receive again an again mag ... purchaing micromax handset ragister in maicromax care & decuct my balance...

i bought micromax a116.accidentally my touch screen is broken.customer cate is not responding

sir i bought micromax a116 mobile handset in april.unfortunately my touch screen is broken.i am trying to contact all the micromax customer care centers but no one is responding.please help me to solve my issue

who used my mobile i went his no

my mobile name is micromax bolt a62 imei no is [protected], [protected]

Lost the mobile

I am Selladurai. i lost my canvas A110q. imei no is [protected] [protected] pls hlp me. Trak d phone and contact me in [protected].

Phone not taken for warranty by service center

I have Micromax Bolt 27 in warranty period. I wont to sumbit phone at service center for repair. But it's not taken by service center & answered that it's taken only during 10AM to 5 PM due to online system.

no any response from micromax services center

Sir ... I deposited my micro max mobile for repairing last year[protected], but till today no response from micro max services center . Sir, what I can do ...I attached with photo proof

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