Micromax — Fed up with the service centre

Address:Jabalpur, Madhya Pradesh

i m vivek atma from jabalpuri m a micromax user having canvas a110qthere
wasa a problem in my headphone jack so i get to the service centre
napier town on date 06/06/2014 & customer name as BHAVANI TREDERS
firstly they told me that the mobile will be ok in 10 days (that means 16/06/2014)on
16/06/2014 when i came to the service centre, they provide me the
mobile in the same condition as it was earlier ( no repairing done) and
when i told them that the mobile is not repaired, they said that the
main PCBA board of the mobile has a problem and it has to change, since i
need my mobile repaired so i gave them the mobile 16/06/2014 and again
they told me to come after 10 days (means 26/06/2014)
on 26/06/2014 when i had gone there, they told me that it is not
repaired and told me to come after 2 3 days and they are repeating this
thing till todaytoday again when i had gone there, they told me the same that is to come after 3 4 days
SO CAN YOU PLEASE TELL ME WHAT TYPE OF SERVICE IS PROVIDED BY YOUR SERVICE CENTRESA MONTH IS GOING TO END AND I HAVE NOT GOT MY MOBILE (FROM 06/062014 TILL TODAY)KINDLY TAKE ACTION AGAINST IT AND PROVIDE ME MY MOBILE
CUSTOMER NAME : BHAVANI TREDERSCONTACT : [protected]
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information