[Resolved]  Micromax — Give me compensation to not returning my mobile (bolt a40) giving by more than two years to service center

Address:Gurgaon, Haryana, 110059
Website:www.micromaxinfo.com

Dear Sir/Madam,

I'm complain one time before.After that micromax co. call me and told me to write down my complain in www.micromaxinfo.com.

Today Micromax company give me a ridicules solution.

I type e-mail send by company below:

((((((((From: Micromax Support
Date: Mon, Jul 25, 2016 at 5:44 PM
Subject: Re: Fwd: Why are you not reply?. Complaint No.[protected], Not return my Micromax Bolt A-40 given before ten months
To: arunkumar.[protected]@gmail.com


Dear Arun,

Greetings from Micromax!!

Reference to your ticket id- 387613

We would like to inform you that as M/S Sp - Solution World was closed long back and all the devices were already delivered to customers after its closure.

For more Information on Micromax Products please visit our website : www.micromaxinfo.com. You can also reach our helpline number:[protected]Monday to Saturday between 07:00 am to 11:00 pm).

Assuring you of our Best Services.

Thanks & Regards,
Swati Garg
Micromax Care Team)))))))

It's was more than two years for submit my mobile to service center.

Service center not giving me any kind of information about my mobile before it's closure.
After 6-8 month of submission of my mobile Mr Akash (owner of M/s Solution World) offer me to give my handset after one month.

But after one month he change his contact number.

I'm again ask to Micromax company via call customer care number for return my handset.

They always said to me wait for 20-25 working days.

But they not return my handset yet.
Now today they e-mail me my mobile was return by service center.

I don't understand what kind of information have Micromax.

Now i want my compensation.

Micromax is ridiculous company.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information