[Resolved] Micromax Informatics — Bad Servicing and asking charges while i have warranty

Anurag Moris

from Bengaluru, Karnataka

Address:	Sangrur, Punjab
Website:	Futurz Computers

Sir as my phone has network problem that it doesnt pick ups the network of sim. So when i deposited it to service centre they said that they will charge me for this minor fault. While i am having my bill in which warranty is available. Can you tell me what the hell is he doing? And one thing more sir...last time when i taken my phone at that service centre...his servicing is such bad that he damaged my back side of my phone...as my phone has inbulit battery so when i got my phone back then it was having scratches in its back...and its back was fixed with cheap type of greece instead of good fixing...is this type of service micromax provides?

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Sep 30, 2016

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

Aug 27, 2016

Updated by Anurag Moris Sir i want to complaint that my phone is not getting sim network. When i gave it to service centre they said that it will charge while my phone is in warranty and it is said that it will charge only when there is physical damage while it is internal. Why they are charging? I m so disappointed with your service. Can you plz help me in anyway or that

Verified Support

Aug 30, 2016

Micromax Informatics Customer Care's response Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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Comments

sunil lakhera

from Pathankot, Punjab

Sir,
i gave my phone to micromax service center some day ago due to my lock button is not working properly they changed it but changing it they broke my back panel and suddenly my battery back up decrease so fast before that it is 10-12 hours but now it is 1 or 2 hours and they did not do right way to solove the issue

Bhawani Shankar Chouhan

from Mumbai, Maharashtra

Many probelm in this handset .charging problem and hang problem also battery life is less than 2 houres..pless contact me hemant nagar bhopal [protected]