[Resolved] Micromax Informatics — Battery replacement

Pankaj Pareek123

from Etawah, Uttar Pradesh

Address:

Bikaner, Rajasthan, 334001

Dear sir,
I gave my mobile to your service center in bikaner, on 11/08/2016. problem in my mobile is only battery replacement. they give me a time of 7 days, and they said it will cost 1000/-inr.
I call them after 7 days in there landline phone but they are not receiving there phone, after that today (22aug2016) i visited service center they simply give answer that after 30th aug it will come but they are not sure.
I have only one question that if they are not giving prober time to customer what will be there service. if company is not providing there battery what we will accept from there side.
I'am facing problems without handset. so it is gentle request to you that please arrange battery with 2 days. i am really fade up from your local service center.

Jobsheet no.- w[protected]
I am attaching job sheet.

Regards
Pankaj pareek
[protected]
Bikaner

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May 18, 2017

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

Aug 17, 2016

mukesh1007's response on friend

Verified Support

Aug 22, 2016

Micromax Informatics Customer Care's response Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

Aug 31, 2016

Updated by Pankaj Pareek123 Dear Sir,
Now I am getting again good news from your micromax service center, on last visit company said that on 30 Aug u will get your mobile and battery, so I visited today 31 Aug 2016, but they simply said that . you have to wait for 4- 5 days .what the hell they are saying, and I am also getting a call from customer care they said that we will send you a. Mail I'd but still I am not receive a mail I'd from there side. .
This is totally a mentaly harassment from your side . today I plan to visit other city my plan is spoil, because of your side I cancel my ticket .
Really I am totally fade up .still no response from any resposbile person .

Jobsheet no.- w[protected]

Regards
Pankaj Pareek.
[protected]

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Comments

mukesh1007

from Vasai-Virar, Maharashtra

Yuphoria product they have sum problem and submitted on 23/7/2016 and company says that your phone is return on 14/8/2016 available at service center but service says that your phone is not coming. sir request you plzzze .

kazal1234

from Mumbai, Maharashtra

I have been purchase the Mobile set of Model A-104, M-EMEI-[protected], S-EMEI- [protected]. I want to know the warranty status.

Rajeev Agrawal
[protected]