[Resolved]  Micromax Informatics — Calling problem

Address:Amritsar, Punjab, 143601
Website:Micromax service center

Dear concerned,

I have a query regarding my father’s cellphone having model no. q414 micromax. he is regularly facing calling problem with his micromax phone (model no. q414) as there is a problem of not listening voice from other side and even his voice is not reaching on another side. i have submitted my phone on customer care service center amritsar near railway station center so many times. but still the problem is same as now i am damn sure that they are doing nothing and now he is completely fed up with this regular phone issue moreover we are not free to chase service center people on regular issue of this phone. because as i told you that i had visited service center almost 4 to 5 times and now we don't have spare time to waste on such things.
Can u please let me know that what will be possible ways to get rid off this problem or we need to approach some major persons of this company for this problem because now we won’t our money back or replacement of this phone as we understood after this much follow up with micromax service centre people that they are not able to resolve this problem that is why they are just doing time pass. so let me know the possible ways
Please note that today i am dropping this mail to you so that if still this issue will not be resolved by you then we can approach other ways with proof of this mail that i had complain this issue everywhere but no one respond positively. i hope this will resolve at your end if it’s not possible for you people then please let me know within 2-3 days so that i will go for other my possible ways because i am not in a situation to face this problem anymore.

You can contact me on the below number
Sobia contact no. [protected]

Dear concerned,

I have a query regarding my father’s cellphone having model no. q414 micromax. he is regularly facing calling problem with his micromax phone (model no. q414) as there is a problem of not reaching voice while calling on another side. i have submitted my phone on customer care service center amritsar near railway station center so many times. but still the problem is same as now i am damn sure that they are doing nothing and now he is completely fed up with this regular phone issue moreover we are not free to chase service center people on regular issue of this phone. because as i told you that i had visited service center almost 4 to 5 times and now we don't have spare time to waste on such things.
Can u please let me know that what will be possible ways to get rid off this problem because now we won’t our money back or replacement of this phone as we understood after this much follow up with micromax service centre people that they are not able to resolve this problem that is why they are just doing time pass. so let me know the possible ways.

I am looking forward for your kind revert and valuable on the same.

Regards,

Sobia contact no. [protected]
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Nov 14, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
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