Micromax Informatics — Delay in repairy

Respected sir,
I gave my mobile named “micromax canvas xpress 2 (E313) on 7th april 2016. To your service provider “shree services, sangli.” they told me that my mobile would be delivered after a month.
After a month, when i asked for my mobile on 5th may, 2016, they told me that the mobile is not repairable at sangli customer service center and it has been send to the authorised customer care center at delhi. And it will be returned back within 4- 5 days. But on 13th may, 2016 i received a massage from you that my mobile will be retured me after 21 days. And again on 20th may, 2016 you send me a massage that my mobile will take more 21 days for repair. Today is 21th may 2016 that means more than 45 days my mobile is in your workshop and till today i am not in receipt of my mobile from you. If my mobile is always in your custody, then when i should use my mobile. I didn’t purchase the mobile to keep it in my showcase. Due to absence of my mobile i’m facing lot of inconvenience and problems. I neither attend my business calls nor call to under officers to instruct them. I also facing the misunderstandings of my officers. So i request you to please return me my mobile within 5 days from today, otherwise i have to fie a suit against your company in consumer forum and your company will be responsible for further legal matters. I am very very disappointed about services offered by tou. And now i am decided “ i will not buy mobile of micromax in future, rather i will advice to my relatives as well as my friends to do not buy a mobile of micromax. ”
Firstly i am big fan of micromax mobiles. But now i am disappointed.
My mobile information is as follows:
Handset name : micromax canvas xpress 2
Imei/esn no. : [protected]/[protected]
Item name : without acc. E313 (B)
Model no. : [protected]
Repair warranty : yes
Approx. Estimate : 0.0
Repair warranty remarks : yes
Problem reported : 5602 enhancement connectivity.
Work order no. W[protected]
You seriously disappointed me. Please look at this problem seriously. I hope you can’t disappoint me any more.
Yours truly, mukund gangatirkar