[Resolved]  Micromax Informatics — Fraudulent service center - kanishkha mobile center coimbatore

Address:

638107

Hi,

My name is arumugam living in nasiyanur, erode, tamilnadu. My contact number is [protected].

I have given my model micromax canvas knight a350 white and gold - item code 210765. Imei number - [protected] to kanishkha mobile care coimbatore on 22/12/2015. This to rectify an issue about auto dialling. The phone was with in its warranty period. I went to check the status of the mobile in january 2016 and found that the shop was closed. They have not updated job number in the receipt. The following are the details from the receipt that was given.

Asc copy - box number 10836
Job number - 8486
Owner mobile number - [protected]

Kanishkha mobile care office outlet had posters specific to micromax service and they claimed that it was one of their official service centre.
I made numerous calls to micromax customer care service centres to recover my phone, but had no luck apart from frustrating responses. I am highly stressed due to this irresponsible behaviour of the company.

I am either expecting my phone back, or a compensation above 16000rs which was the price of the mobile when i bought.

I hope the consumer court will take some quick action on this case.

Thanks very much.