[Resolved]  Micromax Informatics — Micromax canvas a255 mobile

Address:New Delhi, Delhi, 110005
Website:consumer complaints

I have purchased a mobile - Microsoft Canvas Selfie-255 model on March 19, 2016. The touch screen is not working constantly. Even since I purchased this mobile it creates problem of touch screen. To power off and /or to reboot the system the touch screen has to be functional. As the touch screen is not working we have to drain out the full battery and then we have to charge the battery again to make the mobile function. we have been draining out the battery for 2/3 times but it still gives the problem of touch screen repeatedly. To operate the mobile we have to use the touch screen but it is not possible. Hence I would like to return this mobile to you for replacement of new mobile. Please send your representative to collect the defective mobile and place the same with the fresh one.
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Aug 6, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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