Micromax Informatics — Mobile Phone - Given for Repair - Service Center Closed

Address:

122002

I would like to bring to your notice that I had given my mobile for repairing in Dec 2015 (one year back) under warranty as it had display issue. I did not receive the phone and the service center (Kavya Enterprise, Pune) was ultimately closed. After few months the service center opened again and when i enquired about my phone they said they have received a damaged phone from Micromax and I can collect the same if I wish to take. I did not accept the phone. I lodged a call with your call center in Sep 2016 and so far I have not got my phone nor any time bound assurance.