[Resolved]  Micromax Informatics — Mobile phone os problem

Address:Vellore, Tamil Nadu, 606604

Dear sir,

Hai my name is prabhu from tamilnadu state, thiruvannamalai district. I have purchased a micromax mobile phone model no: micromax canvas5 e481 through amazon online shoping on 26 february 2016. The cost of this phone rs.11, 109/-.

Some voice broken problem in this mobile daily one or twice from the purchase date to till date. After that the mobile swithch off and on the daily the problem will be recover.

For this problem i will contact micromax service centre in thiruvannamalai, tamilnadu state on 30.08.2016. They told this is the os problem we will update the os.

After that they told not ready your phone. The phone will be sent to micromax head office, delhi branch on 07.09.2016. They told maximum 21 days your phone will be returned but till date not return my phone. Some more time i will call micromax service centre. Thiruvannamalai, tamilnadu state but till date not get any respond in their side.

Mobile details

Model model no : micromax canvas5 e481

Imei no-1 : [protected]

Imei no-2 : [protected]

So, kindly send the status of the above mobile phone by return mail immediately.

Thanking you,

M. Prabhu
Tamilnadu
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Nov 10, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
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