[Resolved]  Micromax Informatics — Non attendance of complaint

Address:Ernakulam, Kerala, 682036

This Superseeds your reply to me of today.
It is very sorry to tell that no were in Ernakulam is there to repair or to replace the Sim Tray of my mobile A255. Reason is that the so called Sim tray is not available with them or we are not sure this is available with the company. You yourself ask them to the company what you should do.Above all they are not ready to give us in writing that they can't repair the phone, except Micromax Service Centre, Pallimukku, Ernakulam, who found out the problem of my mobile that it is the problem of the sim tray.What should we do if they say like that?
These are the Shops we went to today-
1.Micromax Service Center, Pallimukku.
2.RJ Associates, Kochanith Building Pallarivatom
3.First Service, Opp. Welcare Hospital
SA Road, Kochi
4.I Care Mobile Repair, Manikkiri Road
Behind Medical Trust Hospital, Ernakulam.
Now What are we supposed to do with this phone? Should I go to Consumer Redressal forum and file a compliant of this stupid company's ignorment of my request.Ignoring of my request will result in Legal actions against the company.

Please do the needful at the earliest to avoid the consequences and please do not runaway from your Responsibilities.
Was this information helpful?
No (0)
Yes (0)
Oct 31, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information