Micromax Informatics — Regarding replacement and support issue of a defective mobile phone (Micromax juice 3)

Address:

Kolkata, West Bengal, 700028

I have purchased one Micromax Juice 3 smart phone on 8th Feb, 2016(at 22:07 PM )from Reliance digital store of Dumdum road. It was in working condition means it was in switched on condition when I get back to home. But I have noticed that there is no tower showing in my new mobile so I have changed the SIM card.After that when I was unable to switch on my mobile means more or less in half an hour of my purchasing the phone was dead. Next day I went to Reliance digital store at 10 AM and tell them about the fact.They told me that they will send the handset to service center and will try to replace the handset and told us to come at evening. At near about 12:30 PM they call me and told that I have tried to open the battery so they can't do anything I have to give RS 700-800 to repair the handset. I have asked them to give the written from service center that I have removed the battery. Reliance digital is not taking any liability of the matter. Then I asked them is there any prove that the service center has not opened my battery and I have done this they are doing business like this.One more thing I want to add that the marketing man of Reliance Digital has not informed me that the battery of the handset is non removable he has told me about other thing of battery means the power etc. Today (10Feb, 2016) I personally visited the service center of Micromax at Dumdum Road to sort out the matter. I thought that I will repair the handset as I need it immediately and I faced an absurd problem they are telling that it will take 1 month to repair the handset because the part is not available. Not only that there were 2 more customer like me who are harassed like me. After that I have decided to complain in our forum.
I think there is no value of time and money of customer to the seller.
At a glance nobody will know that the battery is non removable it is written in very small letter in landscape view that the battery is not removable.There are many common thing written in portrait view which is eye catching but the main thing is not whereas maximum of the handset has removable battery. How can one ordinary user will know the fact.I think this is a cheap business scheme to cheat the customer.
What the customer will do if warranty will expire in half an hour?
Anticipating your reply ASAP.