[Resolved]  Micromax Informatics — Very poor services of the smart phone service center

Address:

Kanpur, Uttar Pradesh, 208001

Hello mm support,
This is samarjeet singh and using micormax canvas a290 (imei-no [protected]) phone from the last year.
From last few days i was facing power backup problem in my phone so i went to service center (meghana infotech express road kanpur on 21-jun -2016) discuss the power backup issue. they ask me you need to deposite rs 50 for checking the phone and my engineer will decide the cause of the issue after cheking it.
I did same and after checking the phone he told us that your battery is ok, the issue is into the charging connecter so you need to deposit the phone for 4-5 days and also need to give rs 440 against the charging connecter when phone will be ready.
I requested him please recheck as my connecter is ok, and its charging the phone as well and i think issue is into the battery but they again told you are not engineer and my engineer is checked and issue is into the connecter.
I deposited the phone and after 5 day i daily calling him and asking for phone but as per them component is still not come from the company.
Today (30-jun-2016) i got call from the service center and now they are saying that your phone’s battery is also use less/damage and you need to deposit phone for next 10 days more and also you need to give rs 980 for battery. i asked him if the problem is in battery then you should told me at the time of checking the phone, why you waste my 10 days time and still asking for 10 days more but they are using abusing language and saying same thing that you have to deposit the phone and money.
I just want to ask one thing to you why you people put the customer into trouble. i have purchased the phone myself not for depositing into the service center. if problem is in battery then why you changed my charging connecter.
I do not want do anything i just want my phone as it was earlier, i would like to through this phone rather than using the such type of poor services of the micromax.
Please let me know if you can do anything for me.