[Resolved]  Micromax — IT IS NOW 330 DAYS AND THE MOBILE IS WITH THEM ( [protected]@micromaxinfo Date 15 March 2014 )

Address:

Mumbai City, Maharashtra

HI THERE, IT IS NOW 330 DAYS AND THE MOBILE IS WITH THEM ( [protected]@micromaxinfo Date 15 March 2014 ) I HAVE PURCHASED MICROMAX CANVAS LITE A92 ON 20.09.2013, BUT FOR SAME RESON IT WAS NOT WORKING PROPERLY, SO I GAVE IT TO THE SERVICE CENTER AT DADAR (MAHAVIR ELECTRONICS) ON 21.10.2013 AND MY JOB SHEET NO IS : W[protected], THEY TOLD ME THAT THERE IS A PROBLEM IN THE MOTHER BOARD AND IT WILL TAKE 30 DAYS I AGREED TO THAT, BUT AFTER 30 DAY THEY TOLD THAT TOLD THAT IT IS NOT READY AND WILL TAKE 15 MORE DAYS ... I AGREED AND TO MY KNOWELEGE MY MOBILE WAS THERE WITH THEM FOR 70 DAYS AND THEY HAVE NOT DONE ANYTHING, BUT TELL ME TO GIVE MORE TIME.. I HAVE SPOKEN TO MR. MAYUR : [protected] & MR. JIGNESH :[protected] AND ONE DAY I WENT THERE I CAME TO KNOW THAT THE GALLERY IS CLOSED. THEN I MADE COMPLAINT TO MICROMAX CUSTOMER CARE nO.[protected] ON 20.12.2013 AND MY COMPLAINT NO IS [protected] AND HAVE SPOKEN TO MR.VARUN AND HAD THE SAME RESULT MR VARUN IS TELL MY IT WILL TAKE 15 DAYS 30 DAYS AND SO ON... I AM FED UP WITH THE MICROMAX SERVICES THEY GIVE TO THEIR CUSTOMERS. I contacted the Micromax company through email many times but till this time they did not taken any initiative to repair and return the phone or replace it. IT IS NOW 330 DAYS AND THE MOBILE IS WITH THEM Sir, I request you to look in to this matter and protect my rights as a customer. MR.MANIK PASHTE [protected]. [protected]@gmail.com !