[Resolved]  Micromax — Avoid this company at all costs

Address:Kolkata, West Bengal

Dear Micromax Team,

I had purchase a Micromax mobile (CANVAS 2 Plus - A110Q) battery from your authorised service centre at Barrackpore (Address : 195 BARASAT ROAD, NONACHANDAN PUKUR, BARRACKPORE, Kolkata - 700122). And after two months and few days its getting problem within its warranty period and I had visited to your service centre ( M/S OPTIMAL SOLUTION ) at Barrackpore in 4th July 2014 with the original copy of bill which they given to me at the time of battery purchased. And after that the service personnel of Micromax checked the problem I faced with the battery and then they decided that took back my battery for replacing with new one and that would get back to me after 7 to 10 days and they gave me a copy as a service report ( Request No : E[protected]) but they failed to fulfill their commitment and again they request to me for more 2 or 3 days they needed to replace the product and hand over to me within the time they got. But again they failed. And today I had visited them again and as usual they have had no such words to talk.

Now its all up to Micromax Team, I have request to the great concern please look into this on high priority and do the needful as soon as possible.


Thanks & Regards,
Jayanta Biswas
Contact : [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Comments

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
Hi,

We would like to inform you that your case is closed from our end so request you to visit the service center and crosscheck.

Regards,
Team Micromax

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