[Resolved] Micromax — Micromax A74 returned without repair | |||
I have purchased Micromax A-74 from Sector 37-D, Chandigarh on dated 13/10/2014 On 25/06/2014 it stopped battery charging. I have shown my mobile in Micromax service centre at M/S Future communication, Sector 41-D Chandigarh, for repair on 01/07/2014. They have returned it back after 23 days and told me that mother board is not working due to moisture and we do not change motherboard. They send us to another service centre at NAC Manimajra to change the mother board. Service centre NAC Manimajra told me that mother board burnt from inside. Because the set is under warranty period, it can be repaired or replaced. But they have refused to repair it by saying that you have to go to the service centre at sector-41 Chandigarh where it was submitted before. I again visited sector 41 Chandigarh on 16/08/2014. They have returned it back by saying " Mother board is burnt and we will not repair it" Please guide me Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
35%
Complaints
10142
Pending
0
Resolved
3252
+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Service center address
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax