Micromax — Micromax Canvas Gold A300 - Service Repair Complaint

Address:

Faridabad, Haryana

Hi, I had purchased MMX Canvas Gold (A300) 8 months back in Aug-2014 and it is under warranty. Last month (on 24-Mar-15) the phone had automatic reboot issues and it got hang. I visited the authorised Service center in Noida (Sec 18 - Satguru Communication), they told me that phone will go to company for repair and then they handed over the phone back (post repair) after 15 days on 7-Apr-15. The phone had same issue/problem the very next day and then I had re-submit the phone (on 9-Apr-15) to authorised Service center in Faridabad (Sector 16 - Hans Services). There again they kept it for 15 days and gave it back after repair on this Saturday (25-Apr-15). In just half an hour the phone had same problem again. Now this is the third time today (27-Apr-15), I have visited Faridabad center (Sector 16 - Hans Services) and handed over the phone, again they are saying it will take time (but no answer to how much time ?). Jobsheet No. Date Submit Date Return [protected][protected][protected] N[protected] 24-Mar-15 07-Apr-15 N[protected] 09-Apr-15 25-Apr-15 N[protected] 27-Apr-15 No ETA Not sure if these guys are doing/fixing anything or not. Seems that phone is handed over back without any work. This is really very bad and shameful, had very pathetic experience with Micromax Services...Pooooooooor*****. Please help in getting permanent solution for this problem. Regards, Amit Garg Mb: [protected]