[Resolved] Micromax — Micromax Canvas Magnus A117

bankugarg

from Satrikh, Uttar Pradesh

Address:

Alwar, Rajasthan

I had Purchased a Micromax Phone, Canvas Magnus A117 via snapdeal.com on dated 15/2/2014. On 3/3/2014, there was a problem in my phone, it was not supported any sim card. I had visited Micromax service centre Bhiwadi. They had taken my phone and i got a job sheet no. from them. But till today, i did not get my mobile, they are not giving any proper answer. Please help me.

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Aug 14, 2020

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

Apr 16, 2014

Updated by bankugarg I had Purchased a Micromax Phone, Canvas Magnus A117 via snapdeal.com on dated 15/2/2014. On 3/3/2014, there was a problem in my phone, it was not supported any sim card. I had visited Micromax service centre Bhiwadi on dated 4/3/2014. They had taken my phone and i got a job sheet no. from them. But till today, i did not get my mobile, they are not giving any proper answer. Please help me.

Sumit Gupta

[protected]

Apr 24, 2014

Updated by bankugarg Hi Micromax

I have not received any response from your side. I am very disappointed with your services.

Regards,

Sumit Gupta

Apr 24, 2014

Updated by bankugarg Hi Micromax

I have not received any response from your side. I am very disappointed with your services.

Regards,

Sumit Gupta
[protected]

Apr 25, 2014

Updated by bankugarg Dear Micromax Team,

I have received my phone after 50 days without repair in same condition. I am very disappointment with your support. The people of Bhiwadi service center are not able to repair my phone, they advise me for go to Rewari or Gurgaon. I had visited Rewari Today, they had taken my phone for repair. They have given me new job sheet no.- N[protected].They have given me time of 20 days.

You are requested, repair my phone as soon as possible, otherwise I will take legal action against Micromax.

May 09, 2014

Updated by bankugarg Dear Micromax Team,

I have received my phone after 50 days without repair in same condition from Bhiwadi (Rajasthan) servive centre. I am very disappointment with your support. The people of Bhiwadi service center are not able to repair my phone, they advise me for go to Rewari or Gurgaon. I had visited Rewari on 25/4/14, they had taken my phone for repair. They have given me new job sheet no.- N[protected].

You are requested, repair my phone as soon as possible, otherwise I will take legal action against Micromax.

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Comments

Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi Sumit,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

bankugarg

from Satrikh, Uttar Pradesh

Hi Micromax

I have not received any response from your side.

Regards,

Sumit Gupta

Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi,

We would like to apologize for the inconvenience caused to you and please share the scan copy of your Job sheet and IMEI number at service.[protected]@micromaxinfo.com for further assistance.

Regards,
Team Micromax

bankugarg

from Satrikh, Uttar Pradesh

Hi,

I have send scan copy of my job sheet and IMEI number at service.[protected]@micromaxinfo..com, on dated 22/4/14, Time 10:50 AM.

Please solver my problem as soon as possible.

Thanks & Regards,

Sumit Gupta