Micromax — Micromax mobile A290

Address:

New Delhi, Delhi, 110059

I have submitted my micromax mobile model A290 imei-[protected] / [protected] to the micromax authorized service center on 28th SEPTEMBER, 2015 at 12:11PM which was in warranty at that time(jobsheet no.- N[protected]).The problem was the faulty display as some blue marks appears on it always, and G.P.S. is also not working and WiFi also not working as it will automatically disconnect from the every router. They told me that the mobile has to be send to main micromax office and they will inform once the mobile is fully repaired.After 15 to 20 i tried to contact them. I call on [protected] and talked to some ladies staff and she told me that my phone is rejected by the company itself. but they will repair it by themselves in the service center, i said no problem just do it. after two days i call again on that no. and talk to same ladies staff she told me that they ordered the parts of the mobile phone from the company and they will receive it soon, i said ok but tell me some time at least, she told me 10 days. I call again after 10 days they did not picked my call. i call next day they picked and tell that there is no record of my phone. I am shocked and go to the service center and met to Ms kajal at dispatch counter she told me not to worry she had my phone.I said show it to me, they keep searching about half an hour they finally find it with lots of scratches on it.she again told me they will do it by themselves. parts are not available. after that i regularly used to call their but sometimes they did not call and some times they say we have changed motherboard but still we got same issue, sometime they say we have changed screen but we got same issue..they used to keep changing their statements. Thank god i have all call records as i have call recorder software installed on my phone.