[Resolved]  Micromax — Micromax Mobile Handset defective piece

Address:

Pune, Maharashtra

Hi Team, I have purchased Micromax mobile model Bolt A27 (S/N - V[protected] on 04 January'14 at Pune and it is still under warranty. On 18th November'14 morning whilst I was talking on mobile it suddenly went switched off. When tried to restart it refused to come up. I tried couple of times to switch on the mobile but in vain. So finally I went to Micro max service centre and when checked by your technician, he said that the motherboard of mobile is burnt due to voltage fluctuation and repair or replacement can't be covered under warranty. I would like to inform you that I have voltage fluctuation regulator switches installed at my house. We have other electronic equipments running on electricity at my house and none of them have any issues due to voltage fluctuation. Plus I regularly charge my other 2 mobiles on the same electric points for last one year and they never faced such issue so far. So if at all there is voltage fluctuation the voltage regulator switches will get affected first OR even other equipments will face same burning issue. So I strongly do not agree with the voltage fluctuation part. Hence I urge you to look into this issue and request you to cover the replacement or repair of this mobile under warranty. Looking forward to your favourable reply Thanks Dhananjay Joshi email id- [protected]@gmail.com [protected]