Micromax — Micromax mobile not working, no service, harassment

VIRENGUPTA1

from Ludhiana, Punjab

Address:

Panchkula, Haryana

I purchased A068 phone on 07.04.2014. Piece was defective and Company replaced with new one. The new set was also defective and I deposited the same with Chandigarh Service Centre, who returned back after 1 and a half month even without touching it for repairs and Service Centre handed over the same to my daughter, Kanika. I contacted the seller, who said you go to Service Centre. I have once again deposited the set with Service Centre on 31.07.2014. The request no. is N[protected]. The company must refund the amount of phone i.e. Rs 6900 immediately as the model of the set seems to be faulty. Your early action is soliticited.

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Comments

anandde

from Bengaluru, Karnataka

I purchased the A104 micromax handset on 18 feb 2015. The piece is nor working suddenly so I deposited the service centre @ Aurangabad. ( Maharashtra ) every regular follow up the person on call center said your handset will get you in 15 days but after 50 days the hand set with the company itself. No mail reply and at call center the same wording is there your hand set will get you within 15 days. I just want to know what is the procedure they follow after they received the faulty hand set?

my compalint is mmx[protected]

there is no custmer service guideline in the company no one is responsible for the delay also

what will go wrong ?