Micromax — Micromax Mobile Service Issue

Address:

Sri Ganganagar, Rajasthan

Dear Sir, I purchased a Micromax A120 Canvas 2 Colors in October 2014 from Sri Ganganagar but now suffering a problem of keypad (Second lowest line in keypad i.e. zxcvbnm is not working). I went to service center on 1st Aug 2015 at 12.40 pm for solution but without even touching the phone they denied to service the phone by saying come with your phone on Monday to deposit it and it will take 10 days I request you to raise this issue as aprox. all custoners are facing same in Sri Ganganagar service center of Micromax Mobile.