Micromax — Micromax-Phone not yet received from repairing, Bad response from Service Center

Address:

Chennai, Tamil Nadu

Dear Sir/Madam, I have submitted my Micromax A120 mobile to Micromax Service Centre, Velachery regarding phone touch and display problem. I have submitted my mobile on 2 February 2015, and they asked me to collect my mobile that evening. When I went to the service centre they said it will take 5 more days and when I went after 5 days they again said me to come after 10 days and they were not lifting the call when I am calling and even when they lift the call I didn't get the proper response from them and still now I didn't get my phone repaired about 60 days have been over but they were not returning my mobile. For the past 2 months I am not using my mobile. With my experience I have to tell that Micromax is the POOR service centre and they don't even know how to speak with their customer. Whenever I go they made me wait for about 2 hours and they were not giving proper response. So please take the necessary action against the service center and do the possible steps to return or replace my mobile