[Resolved] Micromax — Micromax - REPAIR OF MY MICROMAX AE90

msolkar

from Jaipur, Rajasthan

Address:

Mumbai City, Maharashtra

Sir/ Madam, with very harassment I want to tell you whole story regarding my mobile . Sir I have bought Micromax mobile in September 2014 . After a 1 months o[censored]se my mobile start giving problem, my mobile not working well .I will concern with customer care of micromax mobile, they told me that you should submit your mobile to service center .

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Aug 14, 2020

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

Nov 04, 2014

Updated by msolkar Dear Team,

As discussed, with Service center people/tech, the part is not available with company.
And I already waited for more than 15 days. Because of it my work is hampering
So this is my request you that either you provide me new Handset or refund my money
Else I will have to approach Garhak Takrar Manch for mental harrasement.

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Comments

msolkar

from Jaipur, Rajasthan

This is to inform you that My Handset Micromax AE90 (CDMA+GSM) which i have brought on 19Sept 2014 has started giving me problem on 16th Oct 14.

As per primary analysis, Service center Mahavir Electronics (Mulund) suggest software issue but now they are telling about Hardware issue.

I am middle class family person who earns in little margin, after this incident I am really hopeless about Micromax & this is converting into mental harassment

This is my kind request that either I want my money back or provide me new handset

Pls look into this on priority & take necessary steps to overcome this issue

Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

msolkar

from Jaipur, Rajasthan

Milind D. Solkar
1. Contact Number---[protected]
2. Your Location-------Mulund W (MUMBAI)
[protected]@gmail.com

msolkar

from Jaipur, Rajasthan

Hi, I bought micromax AE 90 19 Sept 2014 ago.There was Service center Mahavir Electronics (Mulund) suggest software issue but now they are telling about Hardware issue.. I handed over my cell to micromax service centre on 16/10/2014. Its been 35 days now. Everytime i ask them for any update, they tell me to come after 10-15 days. On being asked the reason for delay, they reply back saying that the company is not sending them the parts. Sadly enough, this has been going on for quite a time now.I haven't received my cell back. Nor any update on the progress. Please help!!

Kindly update on this, at least pls reply me about the cell progress.

Or else pls povide me new Handset as my daily work is affecting due to this