Micromax — Micromax wifi MMX440W

Address:Ambala, Haryana

I purchased Wi-Fi Router Model-MMX440W on 01/12/2014 and started using it.On 19/02/2015, It stopped working and gave it to Cell Point, Ambala City, Haryana for repair.They told me to come after 10 days.They gave me another old wi-fi router in bad condition and i refused to accept it and asked either to repair my device or gave me new device.Then they kept it and asked to come after another 10 days so they can send it back to micromax and ask for my device to get repaired.After 10 days they told me to come after next 10 days because problem is taking time.Then i gone after another 10 days they again told me that problem is still not resolved and wait for some days.I called micromax customer care and they asked me to give my jobsheet number.I was standing in cell point and asked them whats my jobsheet number.They told me that they didnt gave me any jobsheet instead they just gave me visting card with problem mentioned on back.Then that time they gave me jobsheet on request.I submitted my complaint on micromax customer care complaint number : [protected] and they asked me to wait for some other days.Today on 26/03/2015 I called them and they are still saying to wait for another 10 days.In total from 19/02/2015 till 26/03/2015 i.e nearly 35 days and asking me to wait another 10 days.I think they are not going to solve my problem as its nearly one and half month and they didnt gave me my device back.I lost hope on micromax and will think to purchase any device in future from micromax.I just want my wifi datacard back and i dont know when i will get it from micromax as i cannot do anything just putting complaint here.Thank you.
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