Micromax — Mobile display touch button and charging fault

Singh Ravneet

Address:

Bangalore, Karnataka

Hi Sir/Madam, My micromax magnus A117 mobile got the below problems twice in its warranty period. 1. Display touch buttons on the bottom side not responding. 2. while battery charging the mobile it was not charging, it got charged only after rebooting. I had given mobile for servicing 2 times in last 2 months. But problem is not yet resolved. And for last ~1 month mobile is with service center, and i am struggling as i am not given any substitute mobile. Here is my recent service job ID: "S[protected]" Pls. take this matter as priority as for last 2 months i am almost without the mobile phone... thanks rgds ravneet ([protected])

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Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi Ravneet,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Singh Ravneet

Hi MMX,
I got a call from MMX, and I have submitted customer care complain copy and bill receipt.
Let me know when will i get my working mobile?

thanks

rgds
ravneet

Singh Ravneet

Hi Sir/Madam, My micromax magnus A117 mobile got the below problems twice in its warranty period.
1. Display touch buttons on the bottom side not responding.
2. while battery charging the mobile it was not charging, it got charged only after rebooting.

I had given mobile for servicing 2 times in last 2.5 months. But problem is not yet resolved. And for last ~1.5 month mobile is with service center, and i am struggling as i am not given any substitute mobile. Here is my recent service job ID: "S[protected]" Pls. take this matter as priority as for last 2 months i am almost without the mobile phone...

thanks
rgds
ravneet ([protected])