[Resolved]  Micromax — Mobile not being serviced promptly

Address:Jalandhar, Punjab

I bought a micromax mobile
Model a61 bolt sr. No.[protected] from m/s alibaba video centre
Jalandhar on 18th jan 2014.


It worked fine till first week of july 2014. It developed
Some snag. I submitted it to one of your authorised service centre m/s sp shree communications on 11th july
2014 at the following address:


Sp shree communications, c/o shop no 5, gs bajwa complex,
Opposite friends bakery, nakodar road, jalandhar city.


Request no r 1407 fpun 10825668 dtd 11.07.2014


Hereon is my bad experience with and harassment by the
Service centre.


Till today that is 17th july 2014, i have not
Got my mobile set back .


Service centre perhaps lacks sufficient skill to set it right,
As also business etiquettes.


I have been made to make rounds of the service centre with
No regards for the commitment regarding task completion or communication.


For the past 6 days, i was promised set rectification and
Delivery 5 times whereas the set has not been sufficiently attended.


I expect immediate response from your company regarding my complaint, in absence of which i may be forced to approach consumer court.


Sukhwant singh


Contact [protected]


Basti sheikh


Jalandhar city
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
Hi,

We would like to apologize for the inconvenience caused to you and please share the scan copy of your Job sheet and IMEI number at service.[protected]@micromaxinfo.com for further assistance.

Regards,
Team Micromax

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information