Micromax — Mobile not working properly

Address:Sundargarh, Odisha

Sir I purchased Micromax Canvass Doodle 3 (A102) few days back ( less than A month). Since inception it has one problem that when i close the Flap cover, after some time screen should go OFF ( for the protection of Screen), and when i open the cover again screen should come to normal. However this is not happening. I contacted customer care and they told me to go for Factory reset. After doing Factory reset, i lost all my files .but it works only for 3 to 4 hrs. However it was observed that after ReBooting it works for another 3 to 4 Hrs. On 23rd Sep 2014 I went to Service Center at Udit Nagar, Rourkela, Orissa and they upgraded my software, still problem remains the same. I again went to Service Center on 24 th Sep 2014, I was informed to keep the mobile for a month to get it repaired, that i can't effort. I will purchase a Branded MICROMAX Mobile, it will not work properly since starting and again i will have to keep it at Service Center for a month. Is it a punishment for purchasing a MICROMAX Mobile. After lot of arguments they have done something, with problem remaing the same. You are requested to get it repaired within a day( if problem is identified and spare is available it can be in 2 hrs), or get it replaced with a new one. S.K.Chanda Mob No [protected]
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Hi Subrata,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax
when open phone book or call not responding
any time error not responding close application or wait
i have purchase micomax A67 in march 2014 after that problem continue persisting i had given for repair to service station but after 1 day problem continue now service centre not taking any responsibility i want my money back or replace mobile
battery also discharging in 1-2 hrs only

pravin prajapati
service centre: d.k.mobile, vodadara
mobile no :[protected]
I am kishore and I bought A 76 on 27-3-14. after few months i got touch problem.I gave this to service point & they got it replaced.They took nearly 2 months to replace. It.again I got board complaint I got the piece replaced. This took again 2 months. again the piece is not working properly.Touch doesn't respond. gets switchoff when I am speaking to some one.please resolve this problem as early as possible. service personnel don't respond properly. They take months to resolve a simple problem. I request you to replace the handset or I will approach consumer court to get it.
Dear Sir/Madam,
I had purchased a smart phone Model No "A-290 Knite Cameo" @ Rs 11800/- on 27th August 2014. In Feb 2015 There was a charging problem in my phone, I went to service center they took it and after repairing they given me back in 20 days. April 2015 same problem was there again submitted & given me back in 20 days. once again in June 15, same problem in my mobile phone, and I submitted in Sec 16, Faridabad service center. again they have given me time to deliver in 20-25 days. I don't understand that service center technicians are not able to repair my phone or all this model no phones has the same problem. But my experience with this mobile is very bad.

Sir/madam, I am fed up from the mobile and the services of the company, every time my mobile data lost and I suffer without mobile for 20-30 days. In coming months the warranty of the phone will finished. I am very much up set after purchasing this mobile phone. I've lost many new contracts and business loss due to the non availability of mobile phone.

I request you to kindly replace my phone with another one.

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