[Resolved]  Micromax — Mobile problem not rectified by you

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear sir
On 15/10/14 i have submitted my mobile with battery model no: canvas doodle3 a-102 to your service provider m/s satguru c ommunication its three month old phone & has extended warranty battery back up is also very poor nearly one& half month is over they are unable to answer today i call on your toll free no. My complaint request no is [protected] either repair or replace my mobile at the earliest as i have not enough money to buy the new one i have shocked by my my new mobile its my request to you pl replace my mobile with new one because this problem is in the motherboard & it cannot be rectified permanentely


Your service centre employee says on saturday22/11/14 to collect your mobile on monday morning when i reached there to collect the mobile they said mobile is been returned from the company to us they will not rectify it the problem is in the motherboard you(Frenchise noida service centre) have to rectify at your end this is the cummunication of co. Like micromax

Regards

Saurabh srivastava

Mb-[protected]
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Complaint marked as Resolved 
there toll free no 1800-5008286 is not responding every time according to service centre at noida this problem is in the motherboard it cannot be rectified permanently
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Saurabh,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and Job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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