Micromax Mobiles — Complaint for Mobile Phone

Address:

Mohali, Punjab

This is to inform you that i had bought one micromax mobile phone (4501-Android one) on March 17'15. Phone had worked fine for two months & on 19th June my mobile phone got hanged & not to switched on. I have submitted my mobile phone to one of your micromax repairing center at sec-41, chandigarh. They told me that motherboard of this phone has been damaged & need to send to the head office for repairing & it will take 22-25 days. I had called up your helpline[protected] for further help but no resolution being provided by them. One of your customer care executive lodged a complaint & said that i wil get my phone within 7 days & yesterday i again called up on help line but your executive said that phone will be repaired in 15 days. Now the question is that is this a quality of your mobile phones?. No one from customer care & repairing center is exactly knows that how much time will take to repair the phone. I had spent 6200 rs to buy the phone but after only 2 months i am phone less & have no communication with others. Why company is not providing the replacement of phone if this is not working properly. if phones/parts are being faulty in such a short period then you should stop to manufacture the phones( my personal advice to you people). I am so much frustrated with your mobile phones & services.