[Resolved]  Micromax Mobiles — Faulty handsets supplied thrice

Address:

Jalandhar, Punjab

I purchased a Micromax MAD A 94 on 23/05/2014 from Mobile House, Jalandhar. The headphone jack was not working, I approached dealer who shuttled me towards service center who packed the faulty handset and asked me to visit the dealer who replaced the set with a brand new one on 26/05/2014. So far so good... On 09/06/2014, when we changed the wallpaper we came to know that there was a thin line across the screen, the same drill of dealer to service center repeated and after a lots of phone calls and e mails(20) some one from micromax wake up and suggested me to get my new mobile repaired on the spot from the service center. Today, I am using the repaired handset after spending money for a brand new set. THIS IS CASE NUMBER 1. On 25/07/2014 I repeated the mistake and bought yet another handset from Mobile House at Jalandhar Model number Micromax Canvas Fire A 104, the same thing is repeated this time the set was unable to connect through WiFi, again service center packed the set and now dealer is unable to provide me the same set, saying it is out of stock.THIS IS CASE NUMBER 2. Micromax is supplying faulty handsets, I witness three in last three months.Kindly see if they can return my whole money so that I can buy some better mobile. I have written to micromax too but they are not replying to any of my queries and in turn unnecesserely bothering me with statements like "we are providing best of services". Kindly intervene PLEASE !! Warm regards, Gurbir Singh Bhatia, Jalandhar. [protected]