Micromax Mobiles — Mobile Micromax Canvas A102 is not working

Address:

Udupi, Karnataka

My mobile Micromax Canvas A102 is not working and is still under warranty. I gave it to the shop from where I purchased (Namma Mobile, Near City Bus Stand, Udupi, Karnataka), they kept it for a week but did not repair it and returned it back to me, probably they could not diagnose the problem. They called me after three days of returning the mobile saying that the battery is gone and it needs replacement for which I will have to pay. When I asked them why should I pay since the product is still under warranty, they replied that the battery has no warranty. I sent an email to the company but they have not replied yet. I request you to please help in getting this phone replaced, I am ready to pay the difference of amount for the new mobile if the company is replacing it.