[Resolved]  Micromax Mobiles — Regarding mobile battery & charger (micromax mobile A092 IMEI - [protected]/[protected]

Address:Ajmer, Rajasthan, 305901
Website:www.micromaxinfo.com.

Sir, I purchsed micromax mobile A092 IMEI - [protected]/[protected] from goodluck watch & mobile store beawar with bill on date 27/3/2015. moblie condition is good in 2-3 month after that it charger is not working it was taking more time for charging . some time charger was not giving output . then mobile taking more time for full fill charging. i inform to goodluck mobile store . So he say me it is in warranty period battery & charger is faulty & check to nearest service center. I go to micromax service center shri sai mobile center AJMER on date 26/09/2015. i told them for changing the battery & charger. they collect battery & say me i forward your issue & give me token reciept. Till date i have not get any call or information from cervice center. i need mobile in urgent basis. this is not a major matter. My home town distance from cervice center is 80 km. i attached the scan copy of mobile bill & cervice center token reciept. So i request you to inform the cervice center or goodluck watch & mobile store for changing the battery and charger. Two month completed but no any response from micromax care or service center. i request you to if micromax not able to warranty services plz refund me phone cost & i purchase another company phone. Please resolve the issue as soon as possible . Regards, Harendra kumawat mobile no [protected] / [protected]
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May 10, 2017
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2015
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
Dec 01, 2015
Updated by harendra kumawat
Already i have made contact to costumer care & service center but still i didn't received any feedback about battery and charger, as i need it at earliest at possible.
This is very urgent and serious matter, as you know very well that without mobile phone communication breaks that affects all aspects in life.
previously i have done so many mails to micro max sites ---Micro max Support but still didn't received any positive answer .i have contact ajmer service center to manish ji contact no [protected] and he was assured me to receive battery with in 3 days but i didnt get my battery yet .it has been long time now two month passed . Since i visited three times at ajmer service center and spent too much money in conveyance /phone calls etc.

Regards
Harendra kumawat
[protected]/[protected]
Dec 03, 2015
Updated by harendra kumawat
No any call from micromax care or service center
Complaint comments 

Comments

Already i have made contact to costumer care & service center but still i didn't received any feedback about battery and charger, as i need it at earliest at possible.
This is very urgent and serious matter, as you know very well that without mobile phone communication breaks that affects all aspects in life.
previously i have done so many mails to micro max sites ---Micro max Support but still didn't received any positive answer .i have contact ajmer service center to manish ji contact no [protected] and he was assured me to receive battery with in 3 days but i didnt get my battery yet .it has been long time now two month passed . Since i visited three times at ajmer service center and spent too much money in conveyance /phone calls etc.

Regards
Harendra kumawat
[protected]/[protected]

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