Micromax — pathetic post sale service

Address:Etawah, Uttar Pradesh

i have purchased colour 2 and after 1 month the screen got dismantled due to fall from roof. I submitted the set at the service centre at Etawah on 12/07/2014 and submitted Rs 3500/- for the replacement of screen. Its now more than 2 month now, the service center is delaying in providing the set with the reason that the set is at AGRA and once it got repaired, it will be delivered to me. Is 2 month time is not enough for replacement of the screen?? pratik IDBI Bank Jhansi
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Micromax Informatics customer support has been notified about the posted complaint.
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Hi Pratik,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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