[Resolved]  Micromax — Phone is still in service center

Address:Hyderabad, Andhra Pradesh

I have submitted my smart phone A117 to Ameerper Micromax service center. It's more than one month that I have submitted my phone to them but still its not repaired. Job sheet ID is S[protected].

You can search with my mobile number [protected] in your records. Actually I have submitted my mobile on 13 Sep 2014 and they called me after a month that your mobile had been repaired but when I checked still that was not repaired. I didn't want to submit my mobile again but I hadn't any option. Now again When I call them, everytime they are saying that parts are not available and your mobile has sent to Bangalore.

I got frustrated with all these if you are unable repair the mobile so directly refuse the customer to submit the phones.
Phone has one year warranty period but if it remains in service center for more than two months then what is the use of mobile for me? I am facing so many problems from previous 2 months.
If you can't repair the phone then please give me a new mobile headset.

Kindly help me on the same
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Nov 26, 2014
Updated by Sourabh194
Yesterday I made a call to Service center, but again got the same reply, It will take 15 more days to repair your phone because parts are not in stock. What the hell they are doing with my phone from more than past two months.
What's the use of warranty if my phone remains in service center for 3 months?
Complaint comments 

Comments

Yesterday I made a call to Service center, but again got the same reply, It will take 15 more days to repair your phone because parts are not in stock. What the hell they are doing with my phone from more than past two months.
What's the use of warranty if my phone remains in service center for 3 months?

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