[Resolved] Micromax — Phone not getting repaired from last 45 days | |||||
Timings advised by customer support not matching with service center. Nearby centers not advised by customer care. Phone purchased on[protected] Next day submitted to another center in panchkula, sec -11on 1 st july-16 and was told display needs to be replaced. Returned after 11 days after visiting 4 times. After reaching home again same problem occurred. Resubmitted phone to same center and were informed phone will be replaced by a new one if not returned same day evening, but the was neither repaired nor replaced. We were called next day to collect the phone but it was sent to head office. We were not getting any information about our phone for 3 days as latest job sheet was not provided by repair center. Again visited for collecting sheet but they refused and told to bring the previous one before getting a new one. After 30 days there was a call from service center on sunday to collect the phone on 14-8-16, else phone will be returned back to head office. Leaving all my important work i went to collect the phone but was told battery warranty is out, but my battery was giving 2 days back up before submitting the phone and i was sent back without anything. O Job steel no[protected] After visiting 8 times and spending 4000 on traveling and leaving my office for 3 days without salary It coast me around 8000 rs just for getting repaired a 6900 rs phone. Now i need my 8000+6990 + 15000 for (Mental & physical harassment) = 29990 rs back from micromax. Was this information helpful? | |||||
Sep 23, 2016 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. Verified Support Aug 22, 2016 Micromax Informatics Customer Care's response Hi, Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Regards, Team Micromax | |||||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
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