[Resolved]  Micromax — phone repairing

Address:

Hoshiarpur, Punjab

my name is navjot kaur. i buy micromax canvas a117 phone from hoshiarpur punjab on 22 april 2014. after 2 months its headphones does not work. and then there is problem in phone . its touch did not work and apps open close without any command. i give my phone to micromax service center hoshiarpur for repair on16 august 2014 . now But its really pathetic that even after 40 days they are not having any status on it. This is very sad to see the service response after spending Rs.14000 and having the phone laid at service center. I would request you to please look in the matter and help me out so that I can become a satisfied customer of Micromax. Service center people said that Its Touch screen needs to be changed but the screen is not available. Here I would like to know that does it really takes 40+ days for a phone to be repaired or any spare to be delivered to service center in Micromax…???? i call toll free no[protected] two times . every time they tell us they repair it within a week but when after a week we call service center they said they do not get required spare part yet. do you think we r fool. now this is too much. its like a mental torqure for me. so plzzzzzzz help me. I hope that Micromax would look into this matter and make me a satisfied customer. i m from tanda urmar hoshiarpur punjab. my ph no is [protected]