Micromax — Phone submitted for service not returned after 6 weeks

Address:

Kozhikode, Kerala

My micromax canvas A1 submitted for service at the service centre at Vadakara, has been sent to the factory at Noida, as the complaint couldn, t be rectified by them. The job sheet Number is[protected] dated 19.06.2015 and no information is received so far from them. IMEI No.[protected] and [protected]. My mobile number is [protected] and alternately you can contact my brother Girish babu N in his number [protected]. On contacting the toll free number for micromax service they says that no information regarding the complaint within their database. The service centre at Vadakara still says that the the item lies with the factory. Kindly do the needful to get the item returned after service at the earliest.