[Resolved]  Micromax — phone under repairs for more than 63 days

Address:New Delhi, Delhi

I am your poor customer who has not getting help from anywhere. I got a call from someone on 5th i.e after 50 days of depositing my phone they micromax team will get back after two days. The handset was under repairs since 50 days still no one is sure about the status of the same.I am not sure that the work of the same has been started or not. Please assist to handover back my handset either repaired or in what ever condition it is into. No one has helped me yet I have deposited my handset on 15thoct to M2k rohini center till now still they say they will handover today or tommorrow.Please assist. Thanks & regards Rahul Ahuja [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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I have bought a new phone Micromax Mad A94. My phone's display got blank even in 4 month of Purchase and when I went to Service Centre, they replied after one and half month that Company is unable to send the parts. Then I withdraw my mobile from that service center and given to swastik telecom which is another a Registered Service Center of Micromax, They also kept the phone with them but they are also not giving back even after two and a half months saying that it is went to Company, , Seriously "MICROMAX is WORST" Even after 4 months in Service Center they are not giving me the phone. Sir/Madam Please help me to take my phone back with good condition.

Dealers Address mentioned below:
SWASTIK TELECOM
+[protected] Abhishek Commercial Complex, 202, 2nd Floor, Malad West, Near Aditi Hotel, Mumbai - 400064
Hi Rahul,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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