Micromax — Poor and fake service of Micromax.Cheating to customer | |||||
The words that I am going to pen here are aimed to make you aware of the handset quality that you are launching in market. I am sorry to say but the services provided by you are not up to the mark and require immediate attention of the senior staff. I purchased one of your handset Canvas Nitro 2, Model No-E3111.After the use of 10 days I face with some problem.Immediately I talked with the retailer.But he refused to do anything because you have 7 days return policy.So I talked at your service centre (M/S Sruti Tele Services, Bhubaneswar).They keeped my new handset for 10 days.After that I collected the set and used for next 4 days.Again I faced same problem.So again I consult at your service centre.They intimated me that There is some problem on my sim card so I should change it.As per their communication I changed my sim.But my issue didn't resolved.They keeped my handset for next 14 days and finaly they intimate me that the handset they will send to some where for further repairing. They given me a job sheet E[protected] on 17th Aug 15.And intimate me that the set I will get back after 20 days.So as per Micromax service provider commitment I inquired about my phone after 20 days.But alas 2 months gone but till date they have not return my handset.They are always giving false commitment.Cheating me. Micromax playing with customer by providing defectives material.This type of company should be ban.If any official of micromax reading this message call me at [protected]. Was this information helpful? | |||||
Micromax Informatics customer support has been notified about the posted complaint. | |||||
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Till yet no response from Micromax people.
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Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015