Micromax — Poor Customer Service

Address:Kanpur, Uttar Pradesh

Sir, I had booked my Micromax A94 on 12/ September /2014 for repairing screen and camera. It is now 4th of October and still it is not repaired. Whenever asked, they reply that parts are not available. On speaking to Customer care, they replied that it will take 30 days more. Such is the poor service of Micromax. I now only demand a new handset from them and nothing else.
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sir, i arun kumar have Micromax A67 phone in which it has charging problem, so i decided to give my phone to
micromax center of ambala cantt but they didn't repair my phone even that they more shorted my phone .
Its last four month they didn't return my phone at my visit for phn in micromax but every time they give excuses.
if they didn't return my phone within one week in proper condition, then i will complaint to consumer court.
My mobile no -[protected]
compl no- *N[protected]*
email id - [protected]@gmail.com
I SUBMITTED MY CELL PHONE AT MICROMAX SERVICE CENTER MS CELLQ COMMUNICATIONS PVT.LTD. G-336, UPPER GROUND FLOOR, DREAMS MALLS, OPP L.B.S MARG, BHANDUP WEST MUMBAI, 4000078. ON 4TH DECEMBER 2014

I WAS HAVING AN ISSUE WITH SENSOR LIGHT ON HOME, MENU ETC.. THE ISSUE WAS THAT ONLY THE LIGHT WASN'T WORKING EVERYTHING ELSE WAS WORKING GOOD... I RECEIVE A CALL FROM MICROMAX ON 16TH DECEMBER 2014 STATING THAT MY HANDSET IS BEEN FIXED AND I CAN COLLECT IT FROM ABOVE MENTIONED ADDRESS .. WHEN I VISITED AND COLLECTED MY HANDSET I CHECKED ALL THE FUNCTION, AFTER FEW MINUTES I OBSERVED THAT MY EXTERNAL SPEAKER IS NOT AT ALL RESPONDING NO AUDIO ... I GOT FRUSTRATED WITH NEW ISSUE I EXPLAIN THEM THAT MY PHONE WAS FINE THE ONLY ISSUE WAS WITH SENSOR LIGHT THE JUST APOLOGIZED AND ASK ME RESUBMIT MY HANDSET I WAS VERY DISAPPOINTED.. IT IS MY NEW CELL PHONE I HAVEN'T USE MY PHONE MORE THAN A MONTH .. THE SERVICE CENTER PEOPLE SAYS NOW YOU HAVE WAIT MORE 1 MONTH THIS IS SOMETHING NOT ACCEPTABLE MICROMAX PROVIDE WORST CUSTOMER SERVICE ... AND I BELIEVE ITS AND FAKE COMPANY BECAUSE ALL THE CUSTOMER SERVICE ARE NOT CONNECTED AT ALL... EITHER THEY ARE DISCONNECTED OR OUT OF SERVICE .. MY JOB SHEET NUMBER IS WO[protected] ... REALLY I HATE MICROMAX I WILL SUGGEST MY FRIENDS AND FAMILY DON'T GO FOR MICROMAX DEVICES AT ALL... FAKE COMPANY WITH POOR QUALITY PRODUCTS ...
...

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