[Resolved] Micromax — problem even after servicing..

avinkushi

from Udupi, Karnataka

Address:

Bangalore, Karnataka

sir, ref: ID: 951171 with reference to the above id, I have already posted a complaint on 12/10/2014.. After posting the complaint here i got a call from the service centre on 17/10/2014 and he informed me that the mobile has be serviced and i was very happy that i am getting my mobile back.. But when i visited there and checked my mobile it was in the same condition as when i gave it to service.. When i asked the service centre guy he told me that yesterday it was working and now its not it may be due to mother board problem and i have to send it to company for service and it may take 30 days to get service.. i don't know what to do in this matter sir.. So please help me in this regard.. can i go for consumer court?

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Aug 14, 2020

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

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Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi Avin,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax